What is RYDBOX?
RYDBOX is a monthly subscription box for road cyclists, giving you everything you need for before, during and after your ride. Every month you’ll get some amazing goodies including nutritional support, kit, clothing and one off unique gadgets and tools saving you money… which you can then put towards the next bike! No brainer!!
A mixture of cycling goodness! Each month you’ll receive at least 5 cycling specific items ranging from nutritional support for before, during and after your rides, to clothing, accessories and unique items.
We have partnered with some of the world’s best and innovative companies in the field of sport and nutrition. We are pretty sure you are going to love what we send you
Are the products the same every month?
No. Although you may receive items from the same company every once in a while, they won’t be identical every single month.
Should we feel that some of our partner brands are proving to be a great hit with the RYDBOX community, then we may include a variation of their products more frequently, but they won’t be the same!
What are the contents worth if I bought everything at full price?
Although the exact retail cost of items will vary from month to month, you can expect to be paying around 40-50% more if you bought everything separately. So the average RYDBOX is worth around £60+ (compared to £40 it costs you!)… more money towards that next bike… we know how you’re thinking!
If I like something in my RYDBOX, can I reordered it?
Any products from our parent company RYD CC are readily available and we also carry a selection of stock, so let us know what you’re after and we’ll see if we can help.
Can I get a discount on the boxes?
The longer you sign up for, the bigger the discount per box. Or, become an annual RYD-ER and you’ll even get discount in our online store for an entire 12 months!! I know, it’s crazy!!!
How do I order?
Simply head to the ‘subscribe’ tab at the top of the website, choose your plan and that’s pretty much it. We’ve made it as simple as possible.
When do I receive my RYDBOX?
You receive your RYDBOX at the beginning of the month, straight to your door. We have an order window which runs from 16th to the 15th of the following month, in which you can place your order. For example, if you order your RYDBOX on 15th April, your box is sent during the first week of May. If you order your RYDBOX on the 16th April, your box will be sent during the first week of June.
The current countdown on the homepage will show you which RYDBOX you are ordering and paying for. Feel free to contact us here
Can I pick my products?
Each month we hand select the perfect combination of goodies just for you. Even though you can’t personally select the items, we promise you’ll be delighted with what we choose for you
Is RYDBOX for men or women?
Everyone! Once you select the length of plan you want, we will then ask you a few short questions to get to know you, your cycling profile being one of them. We will be adding seasonal items of clothing in your boxes so it’s important for us to know which ones would be more suitable for you
Can I gift a box to someone else?
Yes of course, you can send a RYDBOX to anyone as a gift, choosing their cycling profile as a way of personalising any clothing items which may be included in that month’s box. Ideal for the cycling fanatic in your life. We can add a little gift card and hand written message if you like too. You’re welcome 😉
Am I signed into a contract?
If you choose our monthly plan, there are no contracts and no commitments. You can cancel at anytime and we even allow you to pause your RYDBOX through your personal RYD-ER cockpit as often as you like.
So if you were off on your holidays (hopefully to Majorca with your bike), you can stop that month’s delivery and start it again once you come home.
How does it work with payment?
If you choose your monthly plan, your card will be billed the day you sign up and then on 15th of each month there after. If you are wanting to cancel or pause your box, you must let us know before 15th of the month, otherwise you will still be billed as normal. Your cancellation would, therefore, take effect from the following month
How do I cancel?
When you join RYDBOX you have access to your own account where you can amend any details including delivery address, payment details and, in the event of you wanting to cancel, you can do that there too (we’re pretty sure that cancelling will be the last thing on your mind though once you join us here at RYDBOX)
Can I return any wrong sized/unwanted products?
No. Clothing items are selected based on your cycling profile which you select on joining RYDBOX. Please see our returns policy and terms + conditions for more details
When do I receive my RYDBOX?
We post RYDBOX to our community during the 1st week each month. Everything goes my 48 hour tracked delivery, so you should expect to receive your RYDBOX within 2-3 working days. Don’t worry, we’ll keep you updated.
How much is postage?
Postage is £4.95 per month and this is a 48 hour tracked service via Royal Mail. Some of our subscription options include free delivery.
Can I track my order?
Yes, there is a 5 point tracking of your RYDBOX from dispatch to delivery. Once your RYDBOX is on it’s way, you will receive the tracking details (either by SMS or email)
Do you ship internationally?
Not at the moment, only within the UK… but watch this space!
What if I miss my delivery?
Should you not be home when your RYDBOX arrives it will either be held at the local post office for you or redelivery will be attempted up to 3 more times. Should any RYDBOX be returned to us due to non collection or non delivery, there is an additional postage charge of £4.95 for us to resend it back out to you.